We are

We are Sigma Connected

As an outsourcing partner, we provide white-label customer contact and service centre solutions, but at Sigma Connected, we do things a little differently.

Improving people’s lives is at the core of everything we do. We live and breathe customer service, working together with you to ensure progress and growth.

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About us

As an award-winning, innovative business process outsourcing provider, we specialise in personalised interactions throughout the customer lifecycle.

Founded in 2011, our ambition has been reflected in our exponential growth, and we employ over 4000 people across the UK, South Africa and Australia. We recruit the right people, train them well and give them opportunities for personal growth.

We are Sigma Connected,
we are different

Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better. We are Sigma Connected. We do business process outsourcing differently.

We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection important. Because better connections mean better outcomes for all.

We are Sigma Connected we are different

Our services

We provide bespoke customer contact services and call centre outsourcing solutions.

Working together with you to solve problems, we have the necessary resources and the business culture to make a real difference for you and your customers.

We also have the experience and deep sector expertise to deliver the best possible experience for your customers.

Our industries

Your demands are unique and will naturally vary over time as your business and customers change.

With experience and expertise in a range of industries, we can adapt and will work flexibly with your team leaders to ensure your service needs are always met.

Our clients include: