Month: August 2021

B-BBEE compliance certification

Sigma Connected celebrates Level 1 B-BBEE compliance certification in South Africa

Business outsourcing provider Sigma Connected has been awarded a top compliance standard by South Africa’s Government for its work to support people from disadvantaged backgrounds. The firm’s South African division has been awarded the Broad Based Black Economic Empowerment (B-BBEE) New Compliance Certification – Level 1. The company, which offers ‘white label’ customer contact centre […]
Read More
Pure Planet contract win

Sigma celebrates Pure Planet contract win following vulnerable customer pilot

A business outsourcing specialist has won a new contract to support a 100% renewable energy supplier to manage its most vulnerable or financially challenged customers through ground-breaking new service, Reach:Out. Sigma Connected, which provides customer contact services for some of Britain’s biggest energy suppliers, has won the contract with Pure Planet through Sigma’s Reach:Out service, […]
Read More

Bounce Back Loans – a whitepaper

Earlier this summer, I was delighted to present our latest whitepaper which was essentially a thought leadership piece on the Government’s Bounce Back Loans (BBLS) – focusing mainly on the risks of the scheme and other Whiteball-backed initiatives like it. Schemes like the BBLS, the Coronavirus Business Interruption Loan Scheme (CBILS), the Coronavirus Larger Business […]
Read More

Bounce Back Loans – a fine balancing act for lenders

With the Government having introduced a variety of financial business support schemes to get companies through the pandemic, the question now is how sustainable are they and what is next for initiatives such as the Bounce Bank Loan Scheme and the Coronavirus Business Interruption Loan Scheme. At this critical economic moment, with around £76 billion […]
Read More
CSA Awards Finalist

Reach:Out shortlisted for innovation award

We’re excited to announce that our new Reach:Out service has been shortlisted for the Innovation Award at the Credit Services Association’s (CSA) inaugural awards. The Innovation Award recognises a company, department, team or individual who ‘has demonstrated high levels of creativity, adaptability and inventiveness in adapting to the ever-changing environment since the start of 2020’. […]
Read More

Sigma Connected grows leadership team through energy expert appointment

An award-winning business outsourcing provider has announced the appointment of a new director who will support the firm’s new and existing clients in the energy sector. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial services and telecommunications sectors, has appointed Rob Sawle as its new Director […]
Read More