Jenelle’s career began in 2013 as a marketing assistant in the publishing industry after completing her diploma in business management. During her tenure Jennelle was responsible for managing the sales team, implementing   In 2015 Jenelle joined Sanclare Financial services (now known as Sigma Connected) as a sales agent. After 2 years in the […]

  Before joining Sigma Connected Zayne spent 5 years in boutique agencies managing the full 360 recruitment and business development as a generalist across both white and blue-collar talent attraction and retainment.   In August 2020 Zayne joined Sigma Connected as a Talent Acquisition Specialist to assist with the talent search and selection across the […]

In a ‘self-managed’ or ‘autonomous’ team, every member takes collective responsibility for ensuring that a department meets its targets.  Traditional working models see loosely connected workers performing separate tasks under one manager, whereas autonomous models see workers completing interrelated jobs collaboratively under project leaders. The idea of self-managed teams has been around since the 1960s. […]

How do self-managed teams improve job satisfaction? A disengaged or uninterested workforce creates up to 60% more errors than a happy one. So, if you’re looking to ensure high-quality output from your employees, have you considered how you can further improve their job satisfaction? One option is the implementation of self-managed teams.  Employing innovative team […]

Top BPO Operator Impact Sourcing Top Offshore Campaign Top Technical Innovation Top BPO Operations Manager – Jean-Pierre Hansen Top BPO Quality Professional – Denver Ross Top BPO Support Professional – Aeysha Coetzee Top BPO Team Leader – Sihaam Davids Top BPO Trainer / Coach – Fazlin Jones Top BPO Customer Service Professional – Moegamad Ismail […]