About us

We deliver a wide range of customer contact solutions for some of the largest and best known brands.

We offer a range of outsourced services to our clients, focusing on the customer experience. These include customer services, collections, complaint management, sales, staff training and much more.

Industry expertise

With expertise in multiple sectors, including Energy, Water, Financial Services, Retail and Telecoms, we connect with clients and their customers across a wide range of industries. We have sector experts who understand your company’s challenges, as they have faced the same issues themselves. They will work closely with you to ensure that the service we provide is exactly what you need.

Award winning business

We have won many awards, which is a reflection of the service we provide our clients and their customers.

Our awards include:

Regulated

Our Values

Our values are at the heart of everything we do.

Our History

Founded in 2011, we employ over 4000 people, operating across offices in the UK, South Africa and Australia.

How we work

Founded in 2011, we employ over 4000 people, operating across offices in the UK, South Africa and Australia.

Corporate Social Responsibility

Taking our responsibility as a business seriously, at Sigma Connected we are committed to supporting our environment, our people and the communities in which we operate.

Gender Pay Gap

Our gender pay gap reports are based on the government’s methodology set out in the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.

About the group

Sigma Connected is part of The Digicall Group which provides a range of services to diverse segments. These include contact centre management, insurance claims administration and assessment and supply chain management, all delivered in a responsible and sustainable way.

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