Sigma Connected is an innovative business process outsourcing provider specialising in customer interactions through the entire customer lifecycle. Founded in 2011, the business has experienced exponential growth and now has over 4000 employees, across the UK, South Africa and Australia.
Each client’s demands are different and will naturally vary over time as their business and customers change. Sigma can adapt and will work flexibly to ensure the needs of our clients are always met.
We specialise in the rapid recruitment of the right people, training them well and then optimising their output to reduce cost to serve creating a better return on investment.
Providing bespoke customer contact solutions
Third party engagement strategy
Contact Centre Staff Training
What our Clients say
Major UK Energy Client
Major UK Retailer
Sigma’s clients operate across multiple industries.
The demands of each client are different and will naturally vary over time as their business and customers change. Sigma works flexibly with each of its clients to ensure that their needs are met both now and in the future.