Outsourcing as a solution for businesses facing the Great Resignation 

Outsourcing as a solution for businesses facing the Great Resignation  Some industries need to radically rethink their approach to employee retention in a world where employees are comfortable demanding more from their employers.   That context is made even more challenging for businesses considering that we are practically at full employment in Australia. This level of […]
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From great exhaustion and great resignation to talent empowerment and operational scalability

From great exhaustion and great resignation to talent empowerment and operational scalability Employers and employees are facing a plethora of problems in the modern job market. With 1 in 5 workers worldwide considering leaving their positions in 2022, the great resignation seems to be in full swing across the globe. ‘Quit rates’ hit a 10-year […]
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Why South Africa is the ideal offshore customer service location

Why South Africa is the ideal offshore customer service location Are you considering offshoring aspects of your customer service but unsure where to start? In this ebook, we debunk some of the myths surrounding offshoring, such as cultural and communication differences, high costs, and how difficult it is to find an outsourcing team that adopts […]
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