Retail & ecommerce
Improving your customer experience
We have the flexibility and experience to help you succeed in a challenging and competitive marketplace.
High quality, flexible customer contact solutions
A consumer shift towards digital shopping has become a challenge for retailers. We can help you stay connected with your customers in a changing environment.
At Sigma Connected, we focus on people. Working in partnership with you and your customers across all communication channels, we can deliver high quality, flexible customer contact solutions.
We can ease the workload and ramp up your customer services, at speed, during busy periods, such as Black Friday or Christmas.
Quality customer service is essential, particularly during peak periods, and our experts can make all the difference in retaining and expanding your customer base. Our onshore and offshore outsourcing services are tailored to your processes, in line with your company’s brand values.