Sigma has held a UK offshore presence since 2009 and has worked with several leading blue chips companies. South Africa has become an attractive place in which to outsource telephony and back-office functions.
Increasingly, several UK companies are looking for outsourcing solutions that provide the best of both worlds. Such as, the control and strength created in relationships obtained from using a local outsourcing business to help save operational costs. This is achieved by offshoring a proportion of their operation, to an established English-speaking outsourcer, with similar customer focus and cultural values. These savings are accomplished by implementing good management and operational systems.
Sigma can provide this end-to-end solution via our Cape Town operation, where the time difference is just 1 hour.