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Energy sector crisis – what next for water?

There continues to be extensive debate about the current state of the UK’s energy sector and the turbulent time ahead for many of the energy companies and their customers. Over and above anything, our thoughts continue to go out to anyone who is personally affected. We too have seen natural uncertainty in our own people […]
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The UK energy market ‘crisis’

Anyone reading the news today in the UK will have seen the extensive headlines and reporting on mounting fears for the country’s energy market, with FTSE stocks falling and companies struggling. With gas prices up 70% in a little over a month, some energy providers face bankruptcy and there is even talk of a multi-billion-pound […]
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Reach:Out wins CSA innovation award

I am delighted to announce that last week Sigma Connected was the proud winner of the Innovation Award at the 2021 CSA Awards. This prestigious award was for our hugely successful Reach:Out initiative which is helping a growing number of our UK clients engage with customers who potentially have problem debt.  Over the past year, […]
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Energy switching and the role providers can play

It’s widely known across the industry that around half of the UK’s population switch energy suppliers regularly as they look for the best deal and better service. This “engaged” 50% have often painstakingly researched their next move, compared prices online, or taken advice from friends and family. But what about the other 50% who don’t […]
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B-BBEE compliance certification

Sigma Connected celebrates Level 1 B-BBEE compliance certification in South Africa

Business outsourcing provider Sigma Connected has been awarded a top compliance standard by South Africa’s Government for its work to support people from disadvantaged backgrounds. The firm’s South African division has been awarded the Broad Based Black Economic Empowerment (B-BBEE) New Compliance Certification – Level 1. The company, which offers ‘white label’ customer contact centre […]
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