Article 3 – How the Utility sector is primed to leverage data and build a customer-centric future

There’s never been a more critical time for the Utility sector to transform and re-invent the wheel. The industry’s landscape is currently defined by emerging challenges and seismic shifts, but it’s also the perfect time to embrace new opportunities opened up by technology. In order to face these challenges and opportunities head-on, the sector needs […]
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South Africa – In challenging times outsourcing could be the solution for your business

Even at the best of times, outsourcing can provide significant benefits to a business. At the worst of times, it becomes even more valuable. Not that I’m suggesting these are the worst of times, but Covid has undoubtedly created unique challenges for companies in most sectors (if not all) and contracting service providers offers a […]
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Why outsource – Discover how outsourcing can benefit your business

With many people still working from home under lockdown, the sheer flexibility that outsourcing affords cannot be understated. Whether you want to build capacity or streamline the operations of your business, contracting a third party to support you could be the solution. Many other businesses like yourselves would agree and our contact centre has doubled […]
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