Smart meter remote commissioning

Smart meter remote commissioning How we helped save costs by implementing a remote commissioning process Get Connected Overview How we helped a large energy supplier save costs by implementing a remote commissioning process for its newly installed Smart Meters. The challenge In order to meet a long-term requirement that all customers must have a working Smart […]
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Collections Case Study

Collections How we delivered and consistently improved performance for early collections for a client. Get Connected Overview How we delivered and consistently improved performance on early collections for a client. The challenge During periods of high customer call demand, our client regularly moved resource from collections to front line customer service to ensure they were able to answer calls […]
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Sigma Connected grows leadership team through energy expert appointment

03 Aug 2021 Sigma Connected grows leadership team through energy expert appointment An award-winning business outsourcing provider has announced the appointment of a new director who will support the firm’s new and existing clients in the energy sector. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial […]
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