News

21 Dec 21

Midlands firm Sigma Connected donates £1,000 to help the homeless

A Midlands outsourcing firm has donated £1,000 to Birmingham Christmas Shelter to ensure homeless and vulnerable people can be well fed throughout the festive season. Sigma Connected, which provides contact centre services across the utilities, retail, telecommunications and financial services sectors, has donated the four-figure sum from its Sigma Connected Community Foundation, which was launched […]
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15 Dec 21

Celebrating Growth – Salama Collisen

Meet Salama Collisen, a Sigma veteran who has been with us since our humble beginnings in 2011. In 2008 she matriculated top of her school. Due to financial difficulties, she had no choice but to start working to support her family. Salama has held various management roles within Sigma and is one of very few […]
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15 Dec 21

Celebrating Growth – Nathan

Meet Nathan, One of our newly appointed operations managers for our “Proof of Concept” campaigns. Nathan joined the contact centre industry in 2016 when he decided to take a break from his education degree. Within weeks of joining the industry, Nathan became a “Subject Matter Expert” and played a pivotal role in supporting new hires […]
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15 Dec 21

Celebrating Growth – Jean Pierre Hansen

Jean Pierre Hansen is one of our newly appointed Operations Managers. His Career in the BPO industry began in 2012 and in less than a year he became a Team manager. JP used his leadership position as a tool to represent, empower and challenge the narrative of the LGBTQ+ community within the workplace. This took […]
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10 Dec 21

Celebrating Growth – Tareeq Salie

Meet Tareeq, our recently appointed Operations Manager on one of our financial services campaigns. Tareeq’s journey with Sigma began in 2010 when we were known as “First Credit Services” as an Advisor. In 2013 he took a leap of faith and applied for a team manager position in which he was successful. Tareeq utilised his […]
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10 Sep 21

ReachOut wins CSA innovation award

I am delighted to announce that last week Sigma Connected was the proud winner of the Innovation Award at the 2021 CSA Awards. This prestigious award was for our hugely successful ReachOut initiative, which is helping a growing number of our UK clients engage with customers who potentially have problem debt.  Over the past year, […]
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B-BBEE compliance certification
27 Aug 21

Sigma Connected celebrates Level 1 B-BBEE compliance certification in South Africa

Business outsourcing provider Sigma Connected has been awarded a top compliance standard by South Africa’s Government for its work to support people from disadvantaged backgrounds. The firm’s South African division has been awarded the Broad Based Black Economic Empowerment (B-BBEE) New Compliance Certification – Level 1. The company, which offers ‘white label’ customer contact centre […]
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