News

Reach:Out wins CSA innovation award

I am delighted to announce that last week Sigma Connected was the proud winner of the Innovation Award at the 2021 CSA Awards. This prestigious award was for our hugely successful Reach:Out initiative which is helping a growing number of our UK clients engage with customers who potentially have problem debt.  Over the past year, […]
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B-BBEE compliance certification

Sigma Connected celebrates Level 1 B-BBEE compliance certification in South Africa

Business outsourcing provider Sigma Connected has been awarded a top compliance standard by South Africa’s Government for its work to support people from disadvantaged backgrounds. The firm’s South African division has been awarded the Broad Based Black Economic Empowerment (B-BBEE) New Compliance Certification – Level 1. The company, which offers ‘white label’ customer contact centre […]
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Pure Planet contract win

Sigma celebrates Pure Planet contract win following vulnerable customer pilot

A business outsourcing specialist has won a new contract to support a 100% renewable energy supplier to manage its most vulnerable or financially challenged customers through ground-breaking new service, Reach:Out. Sigma Connected, which provides customer contact services for some of Britain’s biggest energy suppliers, has won the contract with Pure Planet through Sigma’s Reach:Out service, […]
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CSA Awards Finalist

Reach:Out shortlisted for innovation award

We’re excited to announce that our new Reach:Out service has been shortlisted for the Innovation Award at the Credit Services Association’s (CSA) inaugural awards. The Innovation Award recognises a company, department, team or individual who ‘has demonstrated high levels of creativity, adaptability and inventiveness in adapting to the ever-changing environment since the start of 2020’. […]
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Sigma Connected grows leadership team through energy expert appointment

An award-winning business outsourcing provider has announced the appointment of a new director who will support the firm’s new and existing clients in the energy sector. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial services and telecommunications sectors, has appointed Rob Sawle as its new Director […]
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Sigma Connected appoints new manager to lead South African growth

A South African based outsourcing company has announced the appointment of a new business growth and development specialist as it targets new customers and markets. The Sigma Connected Group, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has appointed Clayton Durand into the new role […]
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Sigma features highly on Women in Credit Awards shortlist!

The Women in Credit Awards is highly respected in the industry and exclusively champions the work of women across the credit and financial services industry.  Sigma Connected is proud to announce that we have been shortlisted in six categories at this year’s Awards. We have been in the following personal and business categories: Advocate of the Year                                              […]
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Sigma Connected launches title sponsorship of the Lions Carling Currie Cup team this weekend with the British & Irish Lions match

Sigma Connected is delighted to announce its sponsorship as title holder for the Lions Carling Currie Cup 2021 season – launching the partnership at this weekend’s match against the British & Irish Lions at Emirates Airline Park on Saturday, 3 July. Johannesburg and Cape Town based Sigma, which offers “white label” customer contact centre services […]
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New jobs boost for young people

New jobs boost for young people as Sigma joins kickstart

Sigma is creating 15 job placements for young people whose career prospects have been scarred by the Covid-19 pandemic. The Sigma Financial Group, which offers ‘white label’ customer contact centre services across the energy, water, retail and financial services sectors, has signed up to the Government’s Kickstart scheme, which creates short-term placements for 16 to […]
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