ReachOut How our groundbreaking ReachOut service helped a leading energy company’s customers struggling with debt Get Connected 15 % Positive engagement 20 % Back in touch with client Overview With the coronavirus pandemic triggering financial difficulties for many people, Sigma’s groundbreaking ReachOut service has been used to assist a leading energy company’s members struggling with debt. The […]
- November 9, 2021
- By Press Office
- Blog, Complaint Management, Finance
Vulnerable customers: How are Sigma reaching out?
The Covid-19 pandemic, coupled with worries over rising energy prices and the cost of living, has had an unprecedented impact on the mental health and financial wellbeing of millions here in the UK. Mental health and financial struggles often go hand-in-hand and presently more people than ever before are unable to pay their bills or […]
- September 10, 2021
- By Press Office
- News, ReachOut, ReachOut, ReachOut
ReachOut wins CSA innovation award
I am delighted to announce that last week Sigma Connected was the proud winner of the Innovation Award at the 2021 CSA Awards. This prestigious award was for our hugely successful ReachOut initiative, which is helping a growing number of our UK clients engage with customers who potentially have problem debt. Over the past year, […]