Providing outsourced collections for Avon

Avon Providing outsourced collections for Avon Get Connected 80 % Call quality score 265 % of collections target Overview Avon, the global makeup and skin care brand appointed Sigma to improve their collections performance by offering an efficient service – quickly and effectively. The challenge With Avon historically offshoring its collections services to India, Sigma needed […]
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Panic stations, and why retailers must plan and prepare

It’s a sad but true fact that since the Covid pandemic and numerous lockdowns took hold in the UK during 2020, our high streets have remained quieter than normal, with the traditional hustle and bustle nothing like pre-pandemic levels. Whist it is fantastic to see our town centres and shopping malls gradually seeing more footfall, […]
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Sigma to plant a forest of trees to recognise employee growth

Environmental tree planting project helps Sigma celebrate new staff A unique partnership has seen a forest of 1,000 trees being planted to celebrate new staff joining an award-winning business outsourcing provider. Sigma Connected has purchased a forest of young trees with the dual aim of helping to cut carbon emissions and to celebrate new colleagues […]
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