ReachOut How our groundbreaking ReachOut service helped a leading energy company’s customers struggling with debt Get Connected 15 % Positive engagement 20 % Back in touch with client Overview With the coronavirus pandemic triggering financial difficulties for many people, Sigma’s groundbreaking ReachOut service has been used to assist a leading energy company’s members struggling with debt. The […]
- November 8, 2021
- By Press Office
- Blog, Customer Services, Telecommunications, Telecommunications, Telecommunications
Self-managed teams and the changing shape of customer service
During the past few months some of our senior leaders here at Sigma Connected have been taking the time to produce a variety of industry-related whitepapers. These whitepapers provide thought leadership – helping to articulate a particular problem and what the potential solutions may be. They have been a hugely popular addition to our online […]
- September 2, 2021
- By Press Office
- Acquisition, Complaint Management, Contact Centre, News, Offshoring, Retail, Travel
Sigma to plant a forest of trees to recognise employee growth
Environmental tree planting project helps Sigma celebrate new staff A unique partnership has seen a forest of 1,000 trees being planted to celebrate new staff joining an award-winning business outsourcing provider. Sigma Connected has purchased a forest of young trees with the dual aim of helping to cut carbon emissions and to celebrate new colleagues […]