Our gender pay gap reports are based on the government’s methodology set out in the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017.
From 2017, employers with a headcount of 250 employees or more on its snapshot date, must comply with government regulations on gender pay gap reporting. Gender pay gap calculations are based on employer payroll data drawn from a specific date each year. This specific date is called the ‘snapshot date’.
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Regional Managing Director, Australia
Jason has over 25 years’ of driving strategic, transformational change across diversified businesses and sectors. He has joined Sigma Connected to use his leadership skills to establish the business in Australia.
With an aptitude for building and sustaining trust-based, shared-value partnerships, Jason brings a depth of service offering, experience of driving high performance teams and a flexible approach to adapt to changing client requirements to our Australian business.
Regional Chief Financial Officer
Andrew was appointed CFO in April 2015, assuming responsibility for the strategic financial management of the group. Prior to this, Andrew spent 3 years as Head of Finance where he had day to day oversight of the finance function and successfully built out the operational finance platform.
Before joining Sigma, he spent eight years with HomeServe in a number of UK Group roles. He is also a Member of the Institute of Chartered Accountants in Scotland.
Regional Managing Director, South Africa
David is a multi-award-winning leader with a proven track record of success with several FTSE 50 and challenger brands in both B2B and B2C markets. David has over 20 year’s experience within both the UK and offshore locations and has built a reputation for business turnaround and recovery. David is responsible for our South Africa operations effectiveness around delivery and performance.
Chief Financial Officer, South Africa
Justus qualified as a Chartered Accountant in 2000 after which he spent 5 years in the UK at PwC largely focusing on multi-national technology companies. He then went on to work for PwC in New York City, returning to his native South Africa in 2008.
Justus joined the Digicall Group in 2009 and since moved up the ranks within the group and taken on financial responsibility for Sigma Connected South Africa.
Justus overseas all the financial reporting for Sigma’s Cape Town business as well as having responsibility for all Sigma’s South African real estate.
Chief Technology Officer
With over 20 years’ experience in IT across a range of industries, from start-ups to large enterprises, Ian’s roles have spanned all aspects of technology, architecture and strategy. Ian comes with a degree in Physics and Electronics and a PhD in semiconductor technology.
He specialises in enabling business process and innovation through effective use of technology. He also has a strong technical background including security, networking, infrastructure operations, datacentre design and software development.
Chief Commercial Officer
Ben has 20 years’ experience in Board Director and NED roles across Retail Utilities and BPO across both large corporate and private companies.
Prior to joining Sigma in 2019 Ben was trouble shooting in the Energy sector, supporting turn around and new start ups.
Within the Sigma Connected Group Ben has day to day responsibility for Sales, Marketing, Client Services and PMO across the entire Sigma Connected Group which include the UK, South Africa and Australia.
Chief Executive Officer
Gary is a founding member of Sigma since setting up the business with Mike Harfield in 2011. Gary has been the CEO for 3 years and takes the lead with external relationships and investor strategy.
Gary has over 25 years’ experience running large contact centres across the UK and in South Africa with a specialism in early arrears and debt collection. Over the last 14 years he has worked with the majority of the Energy Big 6. Gary remains very active with all Sigma’s client engagements and continues to lead on new business opportunities for the group.
Chief Operational Officer
With more than 20 years of industry experience, including 12 as a Senior Manager, Mike is ultimately responsible for Sigma’s operational development and strategy, including technical infrastructure, operational teams, contact solution / dialler, IT risk management, MI production, process automation and physical growth.
Mike is a founding member of Sigma. Prior to this Mike founded consumer trace business Regent Recoveries and was a Senior Manager within leading debt recovery law firm HL Solicitors.
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