Sigma is a flexible partner to its clients, delivering tailored services to meet their exacting needs
Since privatisation, almost 30 years ago, the biggest shakeup in the water industry began in April 2017, with the move to allow business customers to shop around beyond their local water supplier to find themselves a better deal.
However, a further change is coming in the form of Ofwat’s PR19, which raises the bar regarding the quality of the business plans it expects water companies to produce. Structured around four themes: customer service, affordable bills, long term resilience and innovation. PR19 is expected to be a substantially more challenging price control process than previous assessments.
Sigma is experienced in working with businesses going through significant change, and working under such intense regulatory scrutiny. As a result, we are a flexible partner to our clients, delivering tailored services to meet their exacting needs.