Are your teams ready to handle the increase in orders, payments, customer queries and deal with potential issues?
With the risk of supply shortages, staff shortages and the acceleration of online shopping due to both COVID-19 and the after effects of Brexit, now more than ever retailers need to take early steps to prepare for Christmas.
We can help
We provide a range of services that can help you during this busy period with a rapid deployment so you can be confident that your customers’ needs are met straight away.
General customer service enquiries
Order taking and fulfilment
Client retention and win back
Collections support across the full payment cycle
Vulnerable customer identification and support
Complaint handling and escalation
Avoid brand damage due to a lack of resources - get your support ready now.
Find out how we can help you. Fill out the short form on the right and Jordan will be in contact.