Day In The Life Of A ReachOut Pathfinder

Our ground-breaking ReachOut initiative has won two industry awards and many plaudits in 2021 for its innovative and meaningful approach when it comes to engaging with, and guiding, those who are experiencing problem debt and to help them access the best possible support. A vital and integral part of ReachOut’s success are our very own […]
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Day in the life of a pathfinder supporting vulnerable customers

Our ground-breaking service for vulnerable customers has won two UK industry awards and many plaudits in 2021 for its innovative and meaningful approach when it comes to engaging with, and guiding, those who are experiencing problem debt and to help them access the best possible support. A vital and integral part of its success are […]
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Reach:Out shortlisted for innovation award

We’re excited to announce that our new Reach:Out service has been shortlisted for the Innovation Award at the Credit Services Association’s (CSA) inaugural awards. The Innovation Award recognises a company, department, team or individual who ‘has demonstrated high levels of creativity, adaptability and inventiveness in adapting to the ever-changing environment since the start of 2020’. […]
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