About us

We deliver a wide range of customer contact solutions for some of the largest and best known brands.

We deliver outsourced services to our clients, focusing on customer experience. These include: lead generation, acquisition services, customer experience management, retention management, quality assurance, speech analytics and collections (early & late-stage, as well as external debt collection).

Industry expertise

With expertise in multiple sectors including Debt Management, Education, Finance, Government, Insurance, Telecommunications, Vehicle Telematics and more, we connect with clients and their customers across a wide range of industries. We have sector experts who understand your company’s challenges, as they have faced the same issues themselves. They will work closely with you to ensure that the service we provide is exactly what you need.

Our Values

Our values are at the heart of everything we do.

Our History

Founded in 2011, we employ over 4000 people, operating across offices in the UK, South Africa and Australia.

Corporate Social Responsibility

Taking our responsibility as a business seriously, at Sigma Connected we are committed to supporting our environment, our people and the communities in which we operate.

How we work

Founded in 2011, we employ over 4000 people, operating across offices in the UK, South Africa and Australia.

About the group

Sigma Connected is part of The Digicall Group which provides a range of services to diverse segments. These include contact centre management, insurance claims administration and assessment and supply chain management, all delivered in a responsible and sustainable way.

Get in touch, we’d love to hear from you