Nompumelelo Nyawo joins Sigma Connected to develop South African presence A South African business outsourcing provider has announced the appointment of a new director who will be responsible for bringing in new clients and delivering growth across the country’s domestic market. Sigma Connected South Africa, which offers expertise in customer contact and collections across South […]
- May 12, 2022
- By sc_admin
Celebrating Growth – Iqra Arshad
A hugely popular colleague here at Sigma Connected, Iqra Arshad joined us three years ago and has gone on to become a Team Manager. The 25-year-old from Birmingham is one of a number of employees who have joined us through Impact Sourcing – an initiative which sources high potential, long-term unemployed people who struggle to […]
- May 10, 2022
- By sc_admin
Supporting positive mental health and wellbeing
The increasingly high-profile Mental Health Awareness Week will take place between 9-15 May and this year will explore wellbeing and loneliness in our communities. Here at Sigma Connected, we have a multi-level strategy for not only promoting mental health awareness, but also to truly support our employees – which includes our successful Mental Health First […]
- May 10, 2022
- By sc_admin
Making a difference with Mental Health First Aider, Matt Carrie
As part of Mental Health Awareness Week, we’ve sat down with one of our Mental Health First Aiders (MHFA) Matt Carrie to chat through the key role the MHFAs play in our organisation. Having been with Sigma Connected for seven years, Matt has been one of our 20 Mental Health First Aiders since 2021 and […]
- April 22, 2022
- By Press Office
Celebrating Growth – Jennelle Cleophas
Jenelle’s career began in 2013 as a marketing assistant in the publishing industry after completing her diploma in business management. During her tenure Jennelle was responsible for managing the sales team, implementing In 2015 Jenelle joined Sanclare Financial services (now known as Sigma Connected) as a sales agent. After 2 years in the […]
- April 22, 2022
- By Press Office
Celebrating Growth – Zayne Manuels
Before joining Sigma Connected Zayne spent 5 years in boutique agencies managing the full 360 recruitment and business development as a generalist across both white and blue-collar talent attraction and retainment. In August 2020 Zayne joined Sigma Connected as a Talent Acquisition Specialist to assist with the talent search and selection across the […]
- April 12, 2022
- By Press Office
Sigma Connected bolsters senior management team in South Africa
A leading business outsourcing provider has announced the appointment of a new senior director who will support and develop the company’s renowned offshore offering in South Africa. Sigma Connected, which offers expertise in customer contact, collections and sales across the energy, water, retail, financial services and telecommunications sectors, has appointed industry specialist Bevin Sandras to […]
Sigma Connected shortlisted in ten categories for the 2022 Cape BPO Awards
Top BPO Operator Impact Sourcing Top Offshore Campaign Top Technical Innovation Top BPO Operations Manager – Jean-Pierre Hansen Top BPO Quality Professional – Denver Ross Top BPO Support Professional – Aeysha Coetzee Top BPO Team Leader – Sihaam Davids Top BPO Trainer / Coach – Fazlin Jones Top BPO Customer Service Professional – Moegamad Ismail […]
- March 28, 2022
- By Press Office
Brisbane firm Sigma Connected secures first outsourcing contract with E.ON Next
A Brisbane outsourcing firm which entered the Australian market last year has announced its first contract win with utility giant E.ON Next. The new offshore partnership will see the Sigma Connected Group giving 24-hour support for the energy company’s customers for the first time between the UK and Australia – creating 33 new energy positions […]
- March 21, 2022
- By Press Office
Outsourcing firm launches new South African venture with Cape Town’s Mitchells Plain set to see new jobs
Outsourcing firm launches new South African venture with Cape Town’s Mitchells Plain set to see new jobs A respected South African outsourcing firm has announced its entry into the country’s domestic market in a move which will create up to 1,000 new jobs in local communities. Sigma Connected, which offers ‘white label’ customer contact centre […]