Industries

We support clients across a full range of industry sectors.

Servicing all industries

Across the public and private sectors, we have experts with the experience and knowledge to provide the right outsourcing solutions for you.

The demands of your business are different, but we are versatile and flexible, ensuring the needs of your customers are met.

Private sector

Whether you need support with inbound or outbound sales campaigns, customer experience management, retention management, quality assurance, speech analytics, early or late-stage collections or vulnerable customer management, we help you achieve both your short and long-term objectives.

At Sigma, we are different, building relationships to connect our team with your business and your customers.

Our industry experts can eliminate potential risks in your operation and outsourced tasks can ease the workload on your staff and you improve your customers’ experience. We have the flexibility to grow and adapt with you as your business changes.

Public sector

Assisting local councils and government, we deliver rapid, cost effective and high quality customer contact services. Having a partner you can trust in, allows you to focus on your core services.

We provide a full range of cost-saving outsourcing services, in South Africa and abroad, working with you to find the best operating model for your organisation and your customers.

Current industries

The current industries we service, but not limited to, are as follows:

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